I sed to sing your praise now disgusted with terribly bad service

Momentum you are dropping the ball and loosing a long time client and a person who has advised lots of people to to change over to you as I used to get great service from you over the years. BUT now you are becoming the worst insurance company in my eyes. My car was dented and the Assessors you appointed is the worst ever. How do you do a surface check and say you will fix my car and then if there is some more issues then you will fix it again this is insane business practice and does not make sence at all.. I am appalled by the lack of service in general and do not take to it lightly that I was told by your Assessor that I just want my car to a write off??? If it is a write of then do it. Or fix my car in full once. But no let's pay for my rental for 60 days and storage at the panel beater and tell me the gearbox that was working perfectly before the accident is not related to the damage.. 12 Dec until now my car is standing with nothing done to it. Shocking!!! Worst service ever.