RR
Ruby R

1 reviews | Active since Apr 2025

02 Apr 2025, 18:54

I received my annual review whereby my premiums were gone up by over R400

I received my annual review whereby my premiums were gone up by over R400.00. I submitted an email explaining that it is unaffordable for me as a pensioner. Within minutes I received a telephone call from a professional representative by the name of Sindiswa Anita Ngcobo. She reviewed my insurance profile and had my premiums drastically reduced. The timeous service I received from Sindiswa Anita Ngcobo is highly commendable. This is a "wow" moment for me. She displayed "client centricity" and this was really a magical moment for me. Receiving such positive feedback Within minutes.....I will continue doing business with Momentum cos they truly have their customers at the heart of their business. Well done Momentum you truly have an asset in your organization in the person of Sindisws Anita Ngcobo. I salute you on a job well done.🙌

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Replies (1)
Momentum Insure
Momentum Insure's reply02 Apr 2025, 20:47
Official
Good evening Ruby. 
Thank you for taking the time to compliment the awesome service received from Sindiswa. It makes us happy to know that we saved you some money and retained as our client. We look forward to a continuous relationship. 
Kind regards 
Qhakazile