I received an email from Momentum indicating my new premium for 2025

<div>I received an email from Momentum indicating my new premium for 2025. I was absolutely shocked to note that my premium increased by +55percent. I am with Momentum for over 10yrs and had no claim for the mandatory 3yrs period. I called Momentum Retention and spoke to the consultant *Joalane* . She listened patiently and diligently to my problem, being a 76yr old pensioner and the unwarranted premium increase was a massive burden to contend with. *Joalane* graciously promised to look into the matter and consult with the involved seniors. She subsequently informed me later that there will be no increase in my premium. *Joalane* is an asset to Momentum as she is courteous, understanding and totally competent in dealing with clients. Thank you most sincerely *Joalane*. ***</div>