I really don't have words for this poor service

Hi Jessica,

Please note that no one contacted me today regarding this matter. It is another delay.

I am really worried about the future with this insurer. I must always be chasing people to do what they must and I am paying monthly and have had to pay someone in the middle of the night in crisis.

Can you please send me the emergency number, I am not sure if I will stay insured by Momentum long enough to have to use the number but please provide it.