LO
Lilania O
1 reviews | Active since Sept 2015
25 Jul 2023, 10:43
I needed new comprehensive cover on my new vehicle purchased and to cancel the insurance on my old vehicle
I needed new comprehensive cover on my new vehicle purchased and to cancel the insurance on my old vehicle. Nomlando assisted me and was an absolute gem to deal with. She did the calculations for me, informed me of the new premium, called me back with a reduced premium and explained the process, the cover etc to me. She was friendly, helpfull and such a pleasure to deal with. She's an asset to Momentum and I wish her all the best in her career and future 🙏🏼
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Replies (2)
Momentum Insure's replyOfficial
25 Jul 2023, 11:14Good morning Lilania.
Thank you for the compliment. We place client satisfaction at the center of our interactions, and it makes everyone, especially the involved representative feels great when clients send us words of praise. We will make sure to share this with Nomlando. Keep flying the Momentum flag high!
Kind regards
Thank you for the compliment. We place client satisfaction at the center of our interactions, and it makes everyone, especially the involved representative feels great when clients send us words of praise. We will make sure to share this with Nomlando. Keep flying the Momentum flag high!
Kind regards
Brenda
Momentum Insure's reply25 Jul 2023, 11:14
Official
Good morning Lilania.
Thank you for the compliment. We place client satisfaction at the center of our interactions, and it makes everyone, especially the involved representative feels great when clients send us words of praise. We will make sure to share this with Nomlando. Keep flying the Momentum flag high!
Kind regards
Thank you for the compliment. We place client satisfaction at the center of our interactions, and it makes everyone, especially the involved representative feels great when clients send us words of praise. We will make sure to share this with Nomlando. Keep flying the Momentum flag high!
Kind regards
Brenda
LO
Lilania O's updateReviewer Update
27 Jul 2023, 13:53Please also receive a BIG SHOUT OUT to Khosi at Retentions! While Nomhlando assisted me and was a great at it, Kgosi at Retentions deserves an equally big THANK YOU for reducing my cover on my Comprehensive Insurance. Khosi was an absolute pleasure to deal with. He was friendly, helpful, quick and very efficient. Not only did he reduce my premium, he also arranged for the refund back to me to be paid. I wish Khosi all the best in his career and Momentum is blessed to have him as a loyal employee. Thank you Khosi!!!
LO
Lilania O's update27 Jul 2023, 13:53
Reviewer Update
Please also receive a BIG SHOUT OUT to Khosi at Retentions! While Nomhlando assisted me and was a great at it, Kgosi at Retentions deserves an equally big THANK YOU for reducing my cover on my Comprehensive Insurance. Khosi was an absolute pleasure to deal with. He was friendly, helpful, quick and very efficient. Not only did he reduce my premium, he also arranged for the refund back to me to be paid. I wish Khosi all the best in his career and Momentum is blessed to have him as a loyal employee. Thank you Khosi!!!