FM
Farai M

1 reviews | Active since Mar 2023

17 Jan 2025, 12:06

I just would like to thank Keshni one of momentum consultant for her excellent customer hospitality

I just would like to thank Keshni one of momentum consultant for her excellent customer hospitality. My assigned consultant was out of office and was being send boarder to post to get assistance. Was being transferred from one person to another and sometimes the call would cut off. I then called again and Keshni assisted me and held the call with me until I could get through to the manager. The manager was also great and assisted with my request. Keshni then called me about an hour later and completed my request and assured me that all was well. I should say, she was so professional, polite and helpful and I'm extremely happy with her service. Thank you and keep up the good work 🙏🏽

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Replies (1)
Momentum Insure
Momentum Insure's reply17 Jan 2025, 12:25
Official
Good day Farai. 
Thank you for sharing your experience with us. We are pleased to hear that 
our staff were there for you at the most time of need. Thank you for your continued business and for trusting us to help keep your possessions safe. We will also share this with Keshni. 
Keep flying the Momentum flag high!
 Kind regards
 Brenda