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Tanya G

1 reviews | Active since Feb 2023

10 Nov 2023, 15:28

I have two call centre agents I need to compliment with Monmentum Insure: Sanelisilwe Mathibela and Zimphiwe Zikalala

I have two call centre agents I need to compliment with Monmentum Insure: Sanelisilwe Mathibela and Zimphiwe Zikalala. These two agents always go out of their way to assist me as the Broker to get the best and most accurate cover for my clients at the best premiums. They always provide feedback tediously and are very friendly and helpful. You guys are the Superstars that make it a pleasure working with you! They assisted me greatly with policy number MT***7 where my client's cover was initially declined, but with motivations we got his cover sorted for house contents and his Fiance's new Engagement ring. Here's to the team that helps us sleep soundly at night! Keep up the great work!

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Replies (1)
Momentum Insure
Momentum Insure's reply10 Nov 2023, 15:36
Official
Good afternoon Tanya. 
Thank you for the compliment. We place client satisfaction at the centre of our interaction and it makes everyone, especially the involved representative feel great when clients send us words of praise.
Kind regards
Qhakazile