I drove into a pothole on the 8th January 2023. My car has been insured with Momentum Insure for over a year. Momentum have not been debiting my account on the selected date of my choice so hence the debit order was returned in January 2023. Momentum say

I drove into a pothole on the 8th January 2023. My car has been insured with Momentum Insure for over a year. Momentum have not been debiting my account on the selected date of my choice so hence the debit order was returned in January 2023. Momentum say they wont cover me or pay for my claim. I have accepted that my claim will not be paid. Momentum continue to debit my account with premiums while my vehicle is sitting in a storage facility in Wynberg. Momentum agreed and telephone conversations recorded that they will cover the storage and release fees. Momentum are not responding to my Brokers Calls or emails nor my attempts to reach them so the result is that I cannot have my vehicle returned to me to fix or sell myself. It is now coming up to 3 months and this has caused a lot of stress in my personal and work life and they do not seem to care. My Broker has also now refusing to write any new business with Momentum. The way that Momentum have conducted themselves in this matter is disgusting.