DR
Dhiraj R

1 reviews | Active since Jul 2023

11 Jan 2024, 16:34

I contact Momentum Insure to assist in updating my premium and had a query with regards to the safe days on the App

I contact Momentum Insure to assist in updating my premium and had a query with regards to the safe days on the App. I spoke to Renzio who assisted with the safe days aspect and escalated to the IT team to call me back. He then transferred me to Airrion Raymond who assisted me. Both were really efficient and friendly and helped me with my queries. Get satisfaction and best off all sounded so down to earth and created a good rapport with me. I sincerely hope they have managers who value their contributions

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Replies (1)
Momentum Insure
Momentum Insure's reply11 Jan 2024, 21:47
Official
Good evening Dhiraj.
Thank you for the compliment. We place client satisfaction at the center of our interaction and it makes everyone, especially the involved representative feel great when clients send us words of praise.
We will make sur that both Airrion and Renzio receive a well deserved recognition.
Regards
Brenda