I called in to the retentions department and Marco assisted me with the cancellation, even though the client has been moved, he did his best to assist and even tried to see if we can save the client

I called in to the retentions department and Marco assisted me with the cancellation, even though the client has been moved, he did his best to assist and even tried to see if we can save the client. MARCO listened to the clients reasons wished the client well. Amazing service.