MB
Moses B
1 reviews | Active since May 2010
20 May 2019, 15:10
I am tired of incompetence, please refer me to another panel beater
You referred me to N4 Autocraft for my vehicle to be fixed there. My vehicle was there for five weeks and no one communicated with me at that time about the progress of repairs. I went to fetch my vehicle on 2 May 2019, only to returned it on 9 May 2019 because I discovered myriads of problems regarding the assembly. I went again today, 20 May 2019, to fetch my vehicle because I called I and was told that is ready for collection. One or two things were fixed, the rest of problems were not sorted. I had enough of incompetence. Please refer me to another panel beater because clearly N4 Autocraft cannot get the job done.
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Replies (3)0
Replies (3)
Momentum Insure's replyOfficial
20 May 2019, 15:12Thank you for your feedback, I will revert the complaint to Momentum short term. A manager will make contact with you.
Kind regards
Michele Coetsee
Kind regards
Michele Coetsee
Momentum Insure's reply20 May 2019, 15:12
Official
Thank you for your feedback, I will revert the complaint to Momentum short term. A manager will make contact with you.
Kind regards
Michele Coetsee
Kind regards
Michele Coetsee
MB
Moses B's updateReviewer Update
22 May 2019, 18:29The issue was going to be escalated yersterday and right now i am not sure what is happening.
MB
Moses B's update22 May 2019, 18:29
Reviewer Update
The issue was going to be escalated yersterday and right now i am not sure what is happening.
MB
Moses B's updateReviewer Update
31 May 2019, 10:52I am seriously considering my relationship with you. You send me to a dubious and unprofessional panel beater. They do shoddy work on my vehicle and I complain to you twice and your promises to escalate this issue failed to materialise. You have left me to fight my own battle but i am paying every month. Where are the assessors you promised to send two weeks ago to go and inspect my vehicle in my presence? You have left me with no option but to go and collect my vehicle, fixed or not and cut ties with you. It's been nine weeks now without my vehicle and it is now unbearable.
MB
Moses B's update31 May 2019, 10:52
Reviewer Update
I am seriously considering my relationship with you. You send me to a dubious and unprofessional panel beater. They do shoddy work on my vehicle and I complain to you twice and your promises to escalate this issue failed to materialise. You have left me to fight my own battle but i am paying every month. Where are the assessors you promised to send two weeks ago to go and inspect my vehicle in my presence? You have left me with no option but to go and collect my vehicle, fixed or not and cut ties with you. It's been nine weeks now without my vehicle and it is now unbearable.