SD
Sanil D

1 reviews | Active since Sept 2018

26 Jan 2024, 08:35

I am pleased to advi...

I am pleased to advise you that Claudine Keppler is an amazing broker, I wish to compliment her for her excellent service.. Thank you Claudine.. I had an issue with Linda Gugu. I spoke to her before being transfered to Claudine upon my request, I am disappointed with Linda's rude and disrespectful behavior, She don't have any people skills and her customer service is terrible.. Please put measures in place to avoid a repeat. I want the recording of our conversation, Please forward to me. Date: 25/01/2024 Time: 09H50am THE RATING 5 out of 5. IS FOR CLAUDINE KEPPLER ❤️ LINDA GETS A BIG FAT ZERO.. 000000..😡

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Replies (1)
Momentum Insure
Momentum Insure's reply26 Jan 2024, 08:38
Official
Good morning Sanil.
Thank you for taking the time to bring your concerns to our attention, we are sorry to hear that you are not happy with the service received from Claudine, we will definitely look into this and address the matter raised.
Thank you for acknowledging the service from Claudine, indeed she does deserve the 5-star rating.
Have a great day ahead! 
Regards
Brenda