1 reviews | Active since Feb 2010
Hyundai Sonata 2007 2.4 auto
I had an accident whereby someone crashed into the rear of my car at a robot. After the car was repaired I complained about the auto gearbox making noises and sticking. A test drive was done and they found nothing wrong. The sound became worst and eventually the gearbos started slipping leaving me stranded in Gauteng ( I live is Stilfontein ). I had to make my own arrangements for transport and had huge expenses to get the gearbox repaired. When I approached Alexander Forbes they said they will get someone to investigate the damages and rep**** that they think it could have been due to either dirty oil or a low level of oil which caused it. I had the oil and level checked prior to the damages by two co's and was told it was fine. I still maintain the damage was due to the accident as the car was in drive when the accident occurred. I am stranded now because I have already spent R 20000 to get the car fixed and it is still not 100%. I need a car to do business, otherwise I will face bancrupcy.<br> Please help.
Alexander Forbes Insurance acknowledges receipt of your complaint.
Your complaint has been escalated to the senior manager who will be contacting you shortly to assist you.
Regards
ALEXANDER FORBES INSURANCE
Alexander Forbes Insurance acknowledges receipt of your complaint.
Your complaint has been escalated to the senior manager who will be contacting you shortly to assist you.
Regards
ALEXANDER FORBES INSURANCE
