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maureen.mabuza maureen.mabuza
1 reviews | Active since Oct 2014
20 Dec 2022, 09:33
Horrible service
Oh Momentum is horrible! Registered a claim on the 2nd of December and to date there's no update. When you call you hold up to an hour and the line cuts, I have left messages but still no joy.
Helpful (0)
Replies (6)0
Replies (6)
Momentum Insure's replyOfficial
20 Dec 2022, 09:37Good morning Maureen.
Thank you for bringing your concerns to our attention. We are sorry to hear that you feel this way and are unhappy with the service received. We put great importance on the quality of our services and the satisfaction of our customers. Please allow us an opportunity to look into the matter and we will reach out to you personally to discuss your concerns.
Kind regards
Kind regards
Brenda
Momentum Insure's reply20 Dec 2022, 09:37
Official
Good morning Maureen.
Thank you for bringing your concerns to our attention. We are sorry to hear that you feel this way and are unhappy with the service received. We put great importance on the quality of our services and the satisfaction of our customers. Please allow us an opportunity to look into the matter and we will reach out to you personally to discuss your concerns.
Kind regards
Kind regards
Brenda
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maureen.mabuza maureen.mabuza's updateReviewer Update
20 Dec 2022, 09:43Hi Brenda
Your urgent call would be greatly appreciated. Call me on my cell ***.
Thanks,
Your urgent call would be greatly appreciated. Call me on my cell ***.
Thanks,
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maureen.mabuza maureen.mabuza's update20 Dec 2022, 09:43
Reviewer Update
Hi Brenda
Your urgent call would be greatly appreciated. Call me on my cell ***.
Thanks,
Your urgent call would be greatly appreciated. Call me on my cell ***.
Thanks,
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maureen.mabuza maureen.mabuza's updateReviewer Update
20 Dec 2022, 13:08I'm still waiting for a call after. Oh this is exhausting!
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maureen.mabuza maureen.mabuza's update20 Dec 2022, 13:08
Reviewer Update
I'm still waiting for a call after. Oh this is exhausting!
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maureen.mabuza maureen.mabuza's updateReviewer Update
21 Dec 2022, 08:27Is anyone from Momentum going to call me or not? The service I'm getting form Momentum is appalling. Please let me know if I should be in contact with the OSTI. This is ridiculous.
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maureen.mabuza maureen.mabuza's update21 Dec 2022, 08:27
Reviewer Update
Is anyone from Momentum going to call me or not? The service I'm getting form Momentum is appalling. Please let me know if I should be in contact with the OSTI. This is ridiculous.
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maureen.mabuza maureen.mabuza's updateReviewer Update
22 Dec 2022, 12:24To date I still haven't received a response from Momentum. I have tried to reach out to Brenda but clearly we're not made priorities at Momentum.
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maureen.mabuza maureen.mabuza's update22 Dec 2022, 12:24
Reviewer Update
To date I still haven't received a response from Momentum. I have tried to reach out to Brenda but clearly we're not made priorities at Momentum.
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maureen.mabuza maureen.mabuza's updateReviewer Update
16 Jan 2023, 15:32Wow Momentum is really something else! To date I have not received any correspondence from Momentum. Terrible service from Ethan Cameron, he never gives any updates and also Brenda that only sent one email to me. Can you guys give me feedback now. Otherwise I'm lodging a complaint with the OSTI.
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maureen.mabuza maureen.mabuza's update16 Jan 2023, 15:32
Reviewer Update
Wow Momentum is really something else! To date I have not received any correspondence from Momentum. Terrible service from Ethan Cameron, he never gives any updates and also Brenda that only sent one email to me. Can you guys give me feedback now. Otherwise I'm lodging a complaint with the OSTI.