NM
Nkululeko M

1 reviews | Active since Dec 2010

18 Aug 2023, 11:21

Home Contents Claim

I accidentally damaged my expensive oled tv and made a claim on my home contents policy and boy have i never seen a claim resolved so quick. Firstly when i called, the phone was answered in less than a minute and within 2 minutes i was transferred to the claims department where the phone was answered by Hanlie Sykes who turned out to be the best claims consultant, she was very professional and overall pleasant to talk too, keep up the good work Hanlie. She booked the assessor's immediately and they came that same day, the next working day my claim was approved and their supplier called me not 1 hour after that to arrange delivery of my new tv. They delivered the following day which means from the day i logged the claim to the day i received my tv it took only 3 working days. Big up Momentum Insure, and thank you Hanlie.

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Replies (1)
Momentum Insure
Momentum Insure's reply18 Aug 2023, 12:02
Official
Good morning Nkululeko. 
Thank you for trusting us with your assets. It's always heart-warming to know we deliver the best service to you. Keep flying the Momentum flag high.
Kind regards
Qhakazile