rR
ruan R

1 reviews | Active since Jun 2017

26 Jun 2017, 16:01

Holding is the new trend!!!!!

<p>Its 15:54 - 26-06-2017 and I have been trying to get hold off any capable person in alexzander forbes to give me a quote on my new car since 08:00 am this morning and have now been holding for 16 min already for probably the 6 th time today And the sad part is I am a client that has multiple insurance policies with them and I have been put on hold so many times today that I am going to move my business so so unhappy at this stage very very very bad service</p> <p> </p>

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Replies (1)
Momentum Insure
Momentum Insure's reply26 Jun 2017, 16:15
Official

Hello Ruan,

Alexander Forbes Insurance acknowledges receipt of your complaint.

Your complaint has been escalated to the senior manager who will be contacting you shortly to assist you.

Regards
ALEXANDER FORBES INSURANCE