WW
Wilna W

1 reviews | Active since Apr 2021

03 Sept 2025, 10:48

High premium and excess

I am so dissapointed that after being a loyal client for 10+ years, with only a wind screen claim, Momentum wasn't prepared to give me lower premium. I was also (wrongly) informed that Momentum does not give the option of no excess for people over 55. Clearly the advisor that I spoke to, should've double checked her facts before losing a loyal client.

0
Replies (1)
Momentum Insure
Momentum Insure's reply03 Sept 2025, 10:50
Official
Good morning Wilna.
Thank you for bringing your concerns to our attention. We are really sorry to hear about your dissatisfaction from the service you received from us. Please give us an opportunity to look into this for you. 
Kind Regards
Regards
Brenda