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chanelle N

1 reviews | Active since Feb 2024

28 Feb 2024, 00:09

Hi

Hi. My name is Mrs P Naidoo. On the 27th of February my debit order for my insurance went off my account however was over R500+ more than my usual premium. I called the call Centre. Was put through to Keo Matseke. Wow, what an amazing agent. If his job was to retain business or just excel at his job, he definitely did that with ease. His entire tone was just amazing. He explained things so much in detail that I actually forgot that called in being upset. Being a part of the momentum brand as my employer, it's proud that we still have people who do their job with such less effort, going over and beyond what is meant to be done. I have dealt with many companies and service like this is rare. Very well done to him. Thank you Keo

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Replies (1)
Momentum Insure
Momentum Insure's reply28 Feb 2024, 08:52
Official
Good morning Chanelle.
What a wonderful compliment for our Keo. Thank you for sharing your experience with us and we are looking forward to a long lasting journey together.
Kind regards
Qhakazile