Helpful, efficient, compassionate

I submitted a claim to Momentum Insure after a traumatic accident that saw my beloved car towed away. Palesa Muchanga assisted me, calling me on a Saturday morning, was compassionate, understanding, and reassuring, showing concern for my well being and not just the administrative process. Everything was wrapped up quickly, and she kept in touch throughout, responding to all my questions and emails without hesitation. Palesa helped to make a horrible situation into a worry-free one.