SM
Sommer M

1 reviews | Active since Feb 2021

14 Feb 2023, 11:33

HEALTH AT RISK AND NO FOOD!!!!!????? NO CLAIM MOVEMENT???? NO CUSTOMER SERVICE!!!!

Speechless never in my life got this bad service Fridge went as of the Loadshedding. Put a claim in and need a fridge for my medication as I am a Diabetic and my medication needs to be stored in a cool place. Lots all my food. My claim is taking its time through Momentum but my health is at risk. They don`t give a **** and don`t feel anything for a persons wellbeing. Never got back to me and calls gets dropped and transferred to the wrong departments. Momentum sucks and need to get proper training. So my health is taking a knock and we have lost R4000 of food. My claim is falling on death ears!!! Think twice before joining Momentum.

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Replies (1)
Momentum Insure
Momentum Insure's reply14 Feb 2023, 12:03
Official
Good day Sommer.
Thank you for bringing your concerns to our attention. We are sorry that you have not been able to reach us and have not received feedback on your claim. Please allow us an opportunity to assist and we will call you.
Kind regards
Qhakazile