MO
Michelle O

1 reviews | Active since Nov 2015

21 Aug 2023, 21:16

Great & Efficient Service

<div>Tokologo Nkoele called me and when I expressed (in a rather irritated tone) that I could not speak at that moment, she calmly and kindly put me at ease and reassured me she would call me back at a more convenient time. Then that is exactly what she did. Whatever she said on the phone - she did. I appreciate that. Then when I battled to find quotes, she got from her side. Even though my broken watch may have been dumb to some, I told Tokologo how lost I was without one and she helped me effectively to settle the claim in a matter of days (less than a week). She repeatedly told me important things like my excess amount on my watch and that my rewarder thing would be affected so that I could make an informed decision. Im so grateful to her for the help. Tokologo Nkoele is an asset to the Momentum Insurance team!</div>

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Replies (1)
Momentum Insure
Momentum Insure's reply23 Aug 2023, 10:29
Official
Good morning Michelle.
Excellent service indeed!
Thank you for taking the time to compliment the awesome service received from Tokologo. She is always dedicated to delivering fantastic service to our clients and we are happy that you got to experience that.
Thank you for insuring with us and have a wonderful day!
Kind Regards
Brenda