GM
Gwendaline M

1 reviews | Active since Apr 2022

21 Apr 2022, 15:19

Gatvol client. PRINCE MUSA

I joined momentum insure in February 2022 the information about my vehicle was captured in correct. I contacted the call centre was told they gone listen to the recordings but it never happen. I contacted the call centre several times was promised feedback but no one got back to me. My premium increase because of this and no one could tell me way. I was very frustrated en gatvol with momentum insure wanted to cancel my insurance with them . It took them 2 months to give feedback with something so simple. Today I got a professional consultant by the name of PRINCE MUSA who sorted everything gave me feedback in less than an hour. He is the only reason I'm staying with this insurance coz he went out of his way to sort everything out.

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Replies (1)
Momentum Insure
Momentum Insure's reply21 Apr 2022, 17:47
Official
Good afternoon Gwendaline.Thank you so much for sharing your experience with us. Our aim is to always provide you with exceptional service. We will make sure that Prince receives the well-deserved recognition. 
Have a wonderful day! 
Kind regards
Brenda