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schaleen O
1 reviews | Active since Mar 2014
06 Feb 2015, 18:19
Furniture damaged worse and returned
Water damaged furniture was removed for repairs. Furniture was returned close on 3 weeks later after I complained, when we where at work. Couches and cushions are torn. Light wood cupboard now has dark coloured bottom of legs to cover up the water damage. Bar chairs have the same problem, damage covered with darker colour. I have photo's. Claim CP009772. Claim logged 7 January. Only bad service recieved from the start. I cannot believe this is how a company treat loyal clients.
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Momentum Insure's replyOfficial
08 Feb 2015, 13:10Hello solckers,
We are sorry about the frustration experienced at the handling of your claim.
I have referred your complaint to Viksha of our claims management team, who will look into your concerns as a matter of priority.
Please expect a call from Viksha during the course of Monday morning.
Kind regards,
Lora
Customer Relations Team.
We are sorry about the frustration experienced at the handling of your claim.
I have referred your complaint to Viksha of our claims management team, who will look into your concerns as a matter of priority.
Please expect a call from Viksha during the course of Monday morning.
Kind regards,
Lora
Customer Relations Team.
Momentum Insure's reply08 Feb 2015, 13:10
Official
Hello solckers,
We are sorry about the frustration experienced at the handling of your claim.
I have referred your complaint to Viksha of our claims management team, who will look into your concerns as a matter of priority.
Please expect a call from Viksha during the course of Monday morning.
Kind regards,
Lora
Customer Relations Team.
We are sorry about the frustration experienced at the handling of your claim.
I have referred your complaint to Viksha of our claims management team, who will look into your concerns as a matter of priority.
Please expect a call from Viksha during the course of Monday morning.
Kind regards,
Lora
Customer Relations Team.