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etiennegouws E

1 reviews | Active since May 2016

22 Nov 2017, 17:58

Full of ****

I am a new Momentum customer and have taken insurance for our new car. we had a severe thunderstorms and hail which leads to damages to the roof of the car. now I am putting a claim through for the damages and are getting so much **** and nonsense. Momemtum wants now to track all my previous insurances. The other insurance doesnt have **** to do with thenew car. its not my fault if we were hit with a storm. there is always flippen small print. I wont recommend people to Momentum, if otherwise. now I must choose another car insurance company who wont be so much hassle

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Replies (2)
Momentum Insure
Momentum Insure's reply23 Nov 2017, 10:40
Official

We are really sorry about the service you experienced.

Please give us an opportunity to look into this matter and will provide you with feedback.

Kind Regards

Qhakazile

Customer Relations Team

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etiennegouws E's update23 Nov 2017, 13:43
Reviewer Update
Thank you. I am upset. someone called me earlier today and I have asked to be called back at 13:00 . still nothing. I am upset due to the fact that I was called when I was in the car with my kids. so it seems that the info provided was incorrect. I am unhappy to hear yesterday from Nonno that there are info incorrect. I am upset that this is taking forever, and I am unhappy not being covered