WS
Waqaar S

1 reviews | Active since Jul 2024

29 Jul 2024, 09:19

Frustrating

I have logged a claim with momentum for storm damages on the 9th of July, the assesors came out and did their inspection etc, it is the 29th July and no update from the insurer. You get assigned claim consultants but you have to run and phone after them for an update on your claim and some don't evens get back to you.

This is so frustrating and disappointing. Looks like I'll need to find me a new insurer....

0
Replies (1)
Momentum Insure
Momentum Insure's reply29 Jul 2024, 09:25
Official
Good morning Waqaar.
We are very sorry that you were not satisfied with our service. We put great importance on the quality of our services and the satisfaction of our customers. This is why we will reach out to you personally to discuss your concerns. 
Kind regards 
Brenda