HL
Hellen L
1 reviews | Active since Apr 2021
29 Apr 2021, 11:36
Frustrated client
I have been trying to contact Momentum for the past few days because of an increase on my vehicle insurance that wasn't communicated to me. Neither one of the 4 consultants transferred my call to the relevant person and I am still frustrated.
Helpful (0)
Replies (2)0
Replies (2)
Momentum Insure's replyOfficial
29 Apr 2021, 13:25Good day Hellen.
This is not the kind of service we would like to deliver to you and we are sorry for the frustration caused. We have escalated this matter to the relevant team manager to contact you and assist.
Kind regards
Qhakazile
This is not the kind of service we would like to deliver to you and we are sorry for the frustration caused. We have escalated this matter to the relevant team manager to contact you and assist.
Kind regards
Qhakazile
Momentum Insure's reply29 Apr 2021, 13:25
Official
Good day Hellen.
This is not the kind of service we would like to deliver to you and we are sorry for the frustration caused. We have escalated this matter to the relevant team manager to contact you and assist.
Kind regards
Qhakazile
This is not the kind of service we would like to deliver to you and we are sorry for the frustration caused. We have escalated this matter to the relevant team manager to contact you and assist.
Kind regards
Qhakazile
HL
Hellen L's updateReviewer Update
30 Apr 2021, 14:26Good day Qhakazile.
Thank you for the quick reply, I was contacted and my problem was resolved. Kind regards
Thank you for the quick reply, I was contacted and my problem was resolved. Kind regards
HL
Hellen L's update30 Apr 2021, 14:26
Reviewer Update
Good day Qhakazile.
Thank you for the quick reply, I was contacted and my problem was resolved. Kind regards
Thank you for the quick reply, I was contacted and my problem was resolved. Kind regards