AT
Anelda T

1 reviews | Active since Feb 2022

23 Mar 2022, 11:42

***** on Third party claim

It's been months since the vehicle has been involved in an accident and Momentum has still not finalised the claim

We've been dealing with Wanda Ferreira who is absolutely *********** in the assistance of the claim. She keeps ons yelling and speaking over us when we're just trying to get answers and it's come to the point where we can't take it anymore. The lack of Momentum's service and urgency to the matter is appalling!

We've followed all procedures requested from Momentum and yet they still refuse to assist and finalise the matter!

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Replies (1)
Momentum Insure
Momentum Insure's reply23 Mar 2022, 12:13
Official
Good day Anelda.
Thank you for bringing your concerns to our attention. We are really sorry to hear about your dissatisfaction from the service you received from us. Please give us an opportunity to look into this to assist you as quickly as possible.Kind Regards
Qhakazile