MM
Machiel M
1 reviews | Active since Jan 2021
11 Jan 2021, 18:03
FOGI AND MOMENTUM INSURANCE TERRIBLE SERVICE
Had a burst geyser on Friday 08/01/2021. Firts Momentum sends out a plumber to assess the situation. Plumber sends everything through to Momentum and Replacement geyser gets approved. Then Momentum uses FOGI to replace the geyser. Then on Saturday 09/01/2021 FOGI sends there guys again to ssess. Now we have had 2 assessments and 2 approvals to replace geyser. Now we are at Monday 11/01/2021 and still not a plumber in site.
If you use MOMENTUM Insurance please be advised that they use a agency by the name FOGI to repair and replace geysers. They are absolutely Useless. Think twice before using Momentum. I will be changing my insurance Tomorrow.
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Replies (1)Momentum Insure's replyOfficial
12 Jan 2021, 09:15Thank you for taking the time to inform us of your concerns. It has been referred for the urgent attention of the relevant department.
Kind regards
CK
Kind regards
CK
Momentum Insure's reply12 Jan 2021, 09:15
Official
Thank you for taking the time to inform us of your concerns. It has been referred for the urgent attention of the relevant department.
Kind regards
CK
Kind regards
CK
