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Machiel M

1 reviews | Active since Jan 2021

11 Jan 2021, 18:03

FOGI AND MOMENTUM INSURANCE TERRIBLE SERVICE

Had a burst geyser on Friday 08/01/2021. Firts Momentum sends out a plumber to assess the situation. Plumber sends everything through to Momentum and Replacement geyser gets approved. Then Momentum uses FOGI to replace the geyser. Then on Saturday 09/01/2021 FOGI sends there guys again to ssess. Now we have had 2 assessments and 2 approvals to replace geyser. Now we are at Monday 11/01/2021 and still not a plumber in site.

If you use MOMENTUM Insurance please be advised that they use a agency by the name FOGI to repair and replace geysers. They are absolutely Useless. Think twice before using Momentum. I will be changing my insurance Tomorrow.

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Replies (1)
Momentum Insure
Momentum Insure's reply12 Jan 2021, 09:15
Official
Thank you for taking the time to inform us of your concerns. It has been referred for the urgent attention of the relevant department. 
 
 Kind regards
 CK