nT
noxolo T

1 reviews | Active since Jan 2016

23 Jan 2016, 17:27

fixing my tv

I called momentum yesterday to speak with Denton Cara's manager he was busy on the line left the message with Mandisa Denton to call me. Cara gave me a good service I'm just not happy with your service provider Panaservice Monday it's going to a 4th week with no tv.I thought by wanting to speak to the manager this matter would be escalated but unfortunately he never returned my call. all the other things where replaced only this one that needs to be fixed and its the maim tv we can't even call some to do installation.my business might not mean nothing to Denton to return. I regret moving all my things to Momentum (2car's,household and investment ) I have made my decision I'm moving I can't be treated like this if I don't pay my premiums every month and I can't wait for the investment to mature.it's not about money service is very important and reputation now I'll never recommend Momentum and I'm claiming for the 1st time. please someone must tell Denton you must never as a manager not return a call especial when someone is frustrated and not happy about the service. <div><br></div><div><em>(Supplier name changed from Momentum to Momentum Short-Term Insurance by Hellopeter.com)</em></div>

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Replies (1)
Momentum Insure
Momentum Insure's reply23 Jan 2016, 18:01
Official
Hello tsotsa1,

Please accept my apology for the service failure. A senior manager will contact you Monday to resolve this matter.

Regards

Marius Kock