FEEDBACK

I have been calling AFI since monday the 21st of December, till today 24th December.<br> All that ever happens is i get transferred from one call center lady to the next. They all ask for my ID number and policy number and just refer me to the next call centre agent.<br> <br> To this day I have not been properly assisted, all i wanted to know is if my policy is active or not as I have alrady taken my car yet they have not debited my account, I have signed all documentation sent to me.<br> <br> I have spent over R120 in airtime calling this call Centre.<br> <br> I have spoken to one individual, who gave me his number but when I do make use of it, the number isnt answered.<br> I feel very agrieved by this as I feel like a sitting duck, should anything happen to my car or household contents, i could find myself not covered.<br> <br> CAN some please help me out here, I chose AFI because of their blemish-free reputation.<br> This is VERY disappointed, mind you i took my car on the 5th of December, till this day, I have no clear indication of what is going on.