xR
xolile R

1 reviews | Active since Feb 2016

17 Feb 2016, 13:18

failure to respond

My claim number is C****038, my car has been written off in January 2016. Wesbank, who financed the car, says they have been trying to get agreement of loss from Momentum. They did not get a response till today. I also sent 3 emails to Lindiwe Radebe. She has not responded to them.

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Replies (1)
Momentum Insure
Momentum Insure's reply17 Feb 2016, 13:38
Official
Hello xolilerululu,

We take pride in ensuring our customer's satisfaction. Unfortunately, we did not meet your expectations.

Please give us an opportunity to look into this to assist you as quickly as possible.

Kind Regards
Qhakazile
Customer Relations Team