DP
Dannelle P
1 reviews | Active since Oct 2020
28 Sept 2022, 11:21
EXTREMELY UPSET
Extremely upset with Momentum.
We've been in a accident and not getting any feedback from Momentum, we have to call them to get feedback from them. When we finally get through to them, the consultants do not have respect, she shouted at us and was very rude.
We car is standing at the panelbeaters, untouched, FOR 2 WEEKS?? BECAUSE MOMENTUM IS NOT DOING THEIR JOBS!!! WE ARE WAITING FOR THEM TO AUTHORIZE OUR CLAIM, WE WEREN'T IN FAULT WITH THE ACCIDENT!!!!
WHY THIS STRUGGLE? WE PAY EVERY SINGLE MONTH, NEVER MISSED A PAYMENT, BUT WE DO NOT GET SERVICE??????
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Replies (1)
Momentum Insure's replyOfficial
28 Sept 2022, 11:26Good morning Dannelle.
Thank you for bringing your concerns to our attention. We are really sorry to hear about your dissatisfaction with the service you received from us. Please give us an opportunity to look into this to be able to assist, please expect a call from us to assist with your concerns.
Kind Regards
Brenda
Brenda
Momentum Insure's reply28 Sept 2022, 11:26
Official
Good morning Dannelle.
Thank you for bringing your concerns to our attention. We are really sorry to hear about your dissatisfaction with the service you received from us. Please give us an opportunity to look into this to be able to assist, please expect a call from us to assist with your concerns.
Kind Regards
Brenda
Brenda