Extremely unprofessional Service

In October last year, we submitted a claim for storm damage. It took over 2 months of us calling till we were blue in the face, before the repairs were done in December just before the companies closed for Christmas. In April this year, we had to call again as there was a leak in the room again! Again it was the procedure of calling and calling. Eventually, the repair was to have taken place last Tuesday. Instead of the repair taking place, an assessor came and half and hour later, the contractor came!!! The repair has still not taken place and Momentum does not seem perturbed about the fact that they constantly inconvenience clients and they don't deliver good service at all. The wardrobe was emptied last week and a week later nothing's been done. The repairs done in December ie. the painting and carpentry were definitely not of a good standard at all!!! Whenever you call Momentum, who you're paying your premiums to, you have to hear that Digicore is their administrator! As if it's your (the clients') concern about who does what!! The premiums are paid to Momentum, therefore, they need to sort out claims when submitted. There's no follow up ... just very unprofessional!!!!