RK
Refilwe K
1 reviews | Active since Nov 2023
14 Aug 2024, 15:25
expensive insurance
I would like to complain about my insurance cover i have been with Momentum for 6years and my premium were okay now this month they increased it by R262.00 which i feel its ridiculous, i expect annual increase however if it was R162.00 I would accept but R262.00 I feel that's too much for my budget also i was to that my car is getting older therefore parts are getting more expensive. i feel that they being inconsiderate in so many levels.
when i raised my concerns i was told to cancel and get something else, clearly they don't care about their loyal customer.
Helpful (0)
Replies (1)0
Replies (1)Momentum Insure's replyOfficial
14 Aug 2024, 15:37Good afternoon Refilwe.
Thank you for bringing your concerns to our attention. We are sorry to hear that you are unhappy with the premium increase. Your query has been escalated to a team manager to assist.
Kind regards
Qhakazile
Thank you for bringing your concerns to our attention. We are sorry to hear that you are unhappy with the premium increase. Your query has been escalated to a team manager to assist.
Kind regards
Qhakazile
Momentum Insure's reply14 Aug 2024, 15:37
Official
Good afternoon Refilwe.
Thank you for bringing your concerns to our attention. We are sorry to hear that you are unhappy with the premium increase. Your query has been escalated to a team manager to assist.
Kind regards
Qhakazile
Thank you for bringing your concerns to our attention. We are sorry to hear that you are unhappy with the premium increase. Your query has been escalated to a team manager to assist.
Kind regards
Qhakazile
