TW
Trevor W

1 reviews | Active since Nov 2011

29 Nov 2024, 08:05

Expecting Clients to shoulder their inefficiencies.

On Friday, 15/11, received my annual policy advice stating that the monthly premiums would increase by 40,9% Responded, stating this is TOTALLY unacceptable, being a retiree with NO CLAIMS for the past two years. Momentum stated this increase was necessary to operate a "SUSTAINABLE BUSINESS" Suggested that the increased be pegged at 10%, but this was rejected & the best adjustment was 23,16%, which is still TOO high, bearing in mind that Discovery Health adjusted increases by around 10% as a multi operating company, hence my rating of Momentum above.

0
Replies (1)
Momentum Insure
Momentum Insure's reply29 Nov 2024, 08:13
Official
Good morning Trevor.
Thank you for bringing your concerns to our attention. We will refer this matter to the relevant team for assistance. 
Kind regards 
Qhakazile