HB
Hendrik B
1 reviews | Active since Jan 2012
12 Mar 2021, 16:26
Exorbitant increase in premium for 2021
I find it utterly disgraceful that momentum short term insurance decided to increase my premiums for 2021 by 8% even though I had no claim for the previous 12 months and no logical alternative explanation from their side. Supposedly this increase was app**** a cross the board on all policies! After phoning momentum about this they were only ably to reduce the increase to around 7%, still twice the prevailing inflation rate for this year. Considering the economy and the reduction in claims due to the lockdown I cannot understand how Momentum can justify this increase.
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Replies (1)Momentum Insure's replyOfficial
12 Mar 2021, 16:41Good afternoon Hendrik.
We acknowledge receipt of your complaint and we have escalated this matter to a team manager to call you and assist.
Kind regards
Qhakazile
We acknowledge receipt of your complaint and we have escalated this matter to a team manager to call you and assist.
Kind regards
Qhakazile
Momentum Insure's reply12 Mar 2021, 16:41
Official
Good afternoon Hendrik.
We acknowledge receipt of your complaint and we have escalated this matter to a team manager to call you and assist.
Kind regards
Qhakazile
We acknowledge receipt of your complaint and we have escalated this matter to a team manager to call you and assist.
Kind regards
Qhakazile
