MP
Marilize P

1 reviews | Active since Dec 2021

03 Nov 2023, 12:08

Exorbitant increase

My premium has gone up by more than 200% even though I have not put a claim in. I have had insurance with them for a number of years and cut it to fire theft and balance of 3rd party while I was out of the country for 6 months this year and car was locked up in a garage. On my return I requested that my fully comprehensive insurance get reinstated. I did not accept the increase of more than 200% from what it was up to April this year yet the money has been taken from my account. I have to add that another company is prepared to insure my vehicle at the original price I paid Momentum prior to my travels. I just wanted to give momentum the opportunity to relook their charges. I also think there should be some sort of recourse for us against such drastic increases. Is there a ombuttsman to report this to

0
Replies (2)
Momentum Insure
Momentum Insure's reply03 Nov 2023, 12:37
Official
Good day  Marilize.
Thank you for bringing your concerns to our attention. We are really sorry to hear about your dissatisfaction from the service you received from us. Please give us an opportunity to look into this.
Kind Regards
Qhakazile
MP
Marilize P's update03 Nov 2023, 13:48
Reviewer Update
Thank you for taking note, I am awaiting your positive feedback