Excess increament

<p>I was not happy with my monthly premium and excess and as a result I shopped for better insurance and they promised to reduce my payments in exchange for my continued business with momentum. And during the annual price increase the changed my excess fee whereas only the premium was subject to change as per our contract. When I made a glass claim which I knew to be R500 only and I was told to pay 1030. And I had to discontinue with my claim</p>