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Thinumzi T

1 reviews | Active since Nov 2024

08 May 2026, 13:55

EXCEPTIONAL SERVICE — This is what insurance should feel like!

I referred my mother-in-law's best friend to Momentum Insure, and she was assisted by Aluwani Dau. I cannot say enough about the experience she had. From the very first interaction, Aluwani set himself apart in a way that is truly rare in this industry. She is elderly, and like many people her age, insurance can feel overwhelming and rushed. Not with Aluwani. He took every single second needed to walk her through her policy — no hurrying, no jargon-dumping, no pushing her toward a premium before she even understood what she was getting. He explained everything clearly, answered every question she had (and then some!), and made sure she genuinely understood and felt comfortable with her cover. But what really made the difference? His warmth. He didn't just process a policy — he treated her like a person. He was patient, kind, and even brought some laughter into what can often be a stressful process. She left the conversation feeling seen, respected, and completely at ease. She called me afterwards absolutely raving about him. And honestly, that says it all. Aluwani, you are an absolute gem. In an industry where so many people feel rushed and confused after dealing with insurance advisors, you are proof that it doesn't have to be that way. You took the time. You showed up with patience, care, and genuine heart — and that made all the difference to someone who truly needed it. Momentum Insure should be incredibly proud to have someone like Aluwani on their team. This is 5 stars without a shadow of a doubt.

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Replies (1)
Momentum Insure
Momentum Insure's reply08 May 2026, 15:28
Official
Hello Thinumzi.
 We appreciate you taking the time to give us feedback. Helping our client’s feel safe is very important to us, and your compliment shows that we’re on the right track. We’ll pass your compliment along so Aluwani is celebrated! 

Keep safe
Brenda 

 Keeping you safe on your journey to success.