NW
Neil W

1 reviews | Active since Jun 2020

07 Dec 2021, 10:57

EXCEPTIONAL SERVICE MOMENTUM AND JUANITA COERT

I recently had lightening strike my Solar Inverters and contacted the installer who visited and checked, they could not be repaired as a result of the damage.

I contacted momentum Insure who are my insurers and sent them thee damage report and quotation. I was assisted by Juanita Coert, whose service was exceptional, the claim was approved within hours and i was given up-dates all the way. Juanita Coert is a credit to the company and i believe many other companies in the industry who use the Covid Epedimic as an excuse for bad service should take a page on service from Momentum.

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Replies (1)
Momentum Insure
Momentum Insure's reply07 Dec 2021, 11:21
Official
Good morning Neil.
Thank you for sharing your experience with us. We are pleased to hear that Juanita was there for you at the most time of need. Thank you for your continued business and for trusting us to help keep your possessions safe. 
We will make sure that she receives your acknowledgement.
Kind regards
Brenda