EM
Elaine M
1 reviews | Active since Jan 2022
27 Jan 2022, 10:55
Exceptional customer service from a leading customer service agent and a leading insurer.
I recently interacted with Momentum insure personal contents claim agent Mokgadi Koolo for claim no CP332923. Mokgadi delivered outstanding and exceptional service. She was friendly and professional. The service agent went the extra mile by contacting me on a Saturday evening to advise the status of the claim. She is an asset to the company and a real treasure. I moved from another insurer to Momentum and i must say that it was the best move i ever made. Momentum puts their customer first. I trust that Momentum will ensure that Mokgadi's awesome customer service does not go unnoticed. Support the best insurer in South Africa Momentum all the way guys!!
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Replies (1)Momentum Insure's replyOfficial
27 Jan 2022, 11:06Good morning Elaine.
Thank you for trusting us with your assets. It's always heart-warming to know we deliver the best service to you. Keep flying the Momentum flag high :-)
Thank you for trusting us with your assets. It's always heart-warming to know we deliver the best service to you. Keep flying the Momentum flag high :-)
We will make sure to share your acknowledgement with Mokgadi.
Kind regards
Brenda
Brenda
Momentum Insure's reply27 Jan 2022, 11:06
Official
Good morning Elaine.
Thank you for trusting us with your assets. It's always heart-warming to know we deliver the best service to you. Keep flying the Momentum flag high :-)
Thank you for trusting us with your assets. It's always heart-warming to know we deliver the best service to you. Keep flying the Momentum flag high :-)
We will make sure to share your acknowledgement with Mokgadi.
Kind regards
Brenda
Brenda
