MT
Mandla T

1 reviews | Active since Apr 2010

25 Oct 2022, 15:59

Excellent Superior Customer Service

It’s always a pleasure calling Momentum because one gets these amazing consultants who go out of their way to make sure your query is dealt with. Today I was privileged enough to get assistance from Lethukuthula Duze, who not only did she assist but gave me proper customer service. Call cut and she called me immediately. She even made sure that the ‘Service Provider Conduct advisor’ who dealt with my case 2months ago receives the claim and action it immediately. Now that is SUPERIOR SERVICE. Thank you Momentum once again, you have proven to me that you are THEE best Insurance company in SA by far.

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Replies (1)
Momentum Insure
Momentum Insure's reply25 Oct 2022, 18:10
Official
Good afternoon Mandla. 
Thank you for the compliment :-) We are so happy to hear that Lethu made your claims experience hassle-free. Thank you for sharing your experience with us! We will also ensure to share your experience with her. 
Have a wonderful day further! 
Kind Regards
Brenda