KvdL
Karl van der Linde

1 reviews | Active since May 2015

30 Mar 2023, 18:58

Excellent service Karen Coombs

In my opinion it's one of the best insurers. Great service. As a busy person and under severe pressure during the day, I don't have time to sit on a call for 30 min or more to get insurance for my vehicle and household. One of the consultants called me (Karen Coombs) very competent in her work, and she explained the process in less than 5 mins. An email was sent with a few questions, and I could reply when I had the time to respond. Karen prepared the quotation and send it back to me. Everything was in writing, and I could read it properly in detail. I rep**** yes and the documents came back almost immediately, and it took me a few minutes to electronically sign the documents. Effortless. I hate calls, your mind is somewhere else while a consultant read the documents @ 300 words per minute, and you just say yes yes yes with the hope to end the call soon as possible. I like the way Momentum respect your time during working hours. Great work and service. Thank you, Karen, for making this so easy for me. So glad I'm back with Momentum.

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Replies (1)
Momentum Insure
Momentum Insure's reply31 Mar 2023, 10:28
Official
Good morning Karl.
Thank you for choosing us as your insurer. We are happy to hear that your dealings with us have been hassle free. We will make sure that Karen receives your acknowledgment.
Have a wonderful weekend!
Kind Regards 
Qhakazile