DS
Dee S

1 reviews | Active since Nov 2015

06 Mar 2024, 09:01

Excellent service for Yolande Cilliers from Momentum car insure.

Dear Momentum car insure claims department. It is with utmost respect and gratitude to a lady by the name of Yolande Cilliers, who has dedicated her highest level of professionalism during a trying time with our very first claim for an accident relating to our vehicle. She has made every effort to make the claim process as efficient and seamless as possible. We want to commend Yolande for reassuring us and handling the matter on our behalf. She has restored our confidence in the company and given us peace of mind that claims can be handled amicably and professionally. While a car claim can be daunting, Yolande ensured that all the correct channels were followed promptly and efficiently. We firmly believe that she is indeed a great asset to your company and can handle any challenge successfully that she is faced with. She is a true brand ambassador for your company and is extremely passionate about her job and the entity of the company. Thank you Yolande once again for loving what you do and doing Whta you love. We believe that you should set the trend for your colleagues as the manner in which you handle claims should be shared with more of your claims consultants to ensure that more clients will be as happy as we are. Well done lady you are indeed a true gem and should be taking the reigns since you have shown such great integrity and pride in the company and all that it stands for. We could go on and on however we believe that your actions are more valuable than words. Many thanks D. Savahl

0
Replies (2)
Momentum Insure
Momentum Insure's reply06 Mar 2024, 09:17
Official
Good morning Dee.
What a beautiful and uplifting compliment indeed.
Thank you for taking the time in posting this wonderful feedback! We are thrilled that through her excellence and passion for what she does, Yolande impressed you with her awesome service! This acknowledgment will make her day! Thank you for insuring with us.
Have a wonderful day! 
 Regards
 Brenda
 
DS
Dee S's update06 Mar 2024, 10:07
Reviewer Update
Many thanks Brenda
Please ensure that she is given the opportunity to empower other consultants and have them learn from her as I believe that many can and this will have a very positive impact on the relations with all Momentum insurers