EXCELLENT SERVICE

I called in into Momentum to cancel my policy online. A few minutes later after submitting my cancelation, I received a call from Latoya Perry. We had discussion on why I wanted to cancel my car insurance. I informed her that I had 2 insurances and wanted to cancel my Momentum one as it was too costly. She made an assessment of the 2 insurances, after that she asked me to give her time to chat to her manager to have an assessment done on both the insurances. She came back to me an hour later exposed information that the other insurer didn't disclose to me. She gave me such an excellent service. She gave me time to call the other insurer to verify the information she had given me. They confirmed that Latoya was correct. I canceled my insurance with the other insurer. I am definitely staying with Momentum, mainly because of her service and how professionally she kept our conversation.

Thanks for the good service. You deserve 10 stars, the 5 is an understated for your great service.