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Mimie M

1 reviews | Active since Jun 2012

26 Nov 2018, 14:58

Excellent Service

I just experienced the very best customer service of all time I received from Msi. A few weeks ago, I was sending emails to a specific claims advisor. Very annoyed, I call the claims department to request for the specific advisor, only to be answered and assist by a very professional, polite and responsible advisor Basetsana Khalo. She kept me informed of all the developments regarding my claim. In less than 7 working days she helped me to resolve my claim. Indeed Basetsana is a star. I am so impressed! What a remarkable person and company Msi is.

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Replies (1)
Momentum Insure
Momentum Insure's reply26 Nov 2018, 15:24
Official
Thank you so much for the amazing feed-back about your recent interaction with our Basetsana. 

We agree that indeed she delivers friendly service and is very helpful. I will ensure that she receives your appreciation and recognition :-) 

Kind Regards 
Qhakazile