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Joyce S
1 reviews | Active since May 2024
20 May 2024, 11:43
Excellent service!
I called Momentum on the 18th of May 2024, was assisted by Ms J Mbavhalelo Netshisaulu. The service was excellent, I was asked to drop the call and let her calls me back, to avoid being cut off during our conversation due to running out of airtime. She was so professional and kind in understanding the nature of the claim. She even went an extra mile to consult her supervisor due to the emergency of the incident. My query was resolved and she ensured that I got the satisfaction thereof by giving me options to consider and to choose the best suitable one. Thank you Mbavhalelo, for caring for my safety, I give you 200% for your excellence in customer service and satisfaction, keep it up
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Replies (1)Momentum Insure's replyOfficial
20 May 2024, 11:50Good morning Joyce.
Thank you for sharing your experience with us. We are pleased to hear that our staff were there for you at the most time of need. Thank you for your continued business and for trusting us to help keep your possessions safe. We will also share this with Lelo.
Keep flying the Momentum flag high!
Kind regards
Brenda
Thank you for sharing your experience with us. We are pleased to hear that our staff were there for you at the most time of need. Thank you for your continued business and for trusting us to help keep your possessions safe. We will also share this with Lelo.
Keep flying the Momentum flag high!
Kind regards
Brenda
Momentum Insure's reply20 May 2024, 11:50
Official
Good morning Joyce.
Thank you for sharing your experience with us. We are pleased to hear that our staff were there for you at the most time of need. Thank you for your continued business and for trusting us to help keep your possessions safe. We will also share this with Lelo.
Keep flying the Momentum flag high!
Kind regards
Brenda
Thank you for sharing your experience with us. We are pleased to hear that our staff were there for you at the most time of need. Thank you for your continued business and for trusting us to help keep your possessions safe. We will also share this with Lelo.
Keep flying the Momentum flag high!
Kind regards
Brenda
