AM
Afzal M

1 reviews | Active since Aug 2020

03 Apr 2023, 12:14

excellent service

I claimed for my cellphone with Tiyiselani on the 30/03/2023 and it was collected from me on the same day. I was informed by him every step of the way and not once did I feel abandoned. The service provider contacted me on the 31/03/2023 and let me know that they received the phone and will report back to me once evaluated. I was then contacted by email telling me that a damage report has been sent to Momentum. I was then e mail and called by Tiyiselani letting me know that my claim was covered and I will be getting a new phone. Excellent service Tiyiselani. We need more pleasant, genuine, honest people like you and I am sure Momentum hires the highest caliber of staff. It really show!!!!

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Replies (1)
Momentum Insure
Momentum Insure's reply03 Apr 2023, 12:18
Official
Good day Afzal.
Thank you for the compliment :-) We are so happy to hear that Tiyiselani made your service experience hassle-free. Thank you for sharing your experience with us! We will also ensure to share your compliment.
Have a wonderful day further! 
Kind Regards
Brenda