NS
Natalie S

1 reviews | Active since Apr 2022

20 Apr 2022, 15:37

Excellent review for Onwaba Ngcipe

Rating for Claims Operator, Onwaba Ngcipe: Firstly what a pleasure to deal with such professional and efficient person on the whole. Date of incident was 09/04/2022, date of report was 11/04/2022 and the claim was assessed and approved on 16/04/2022. Now this is golden globe service!! Onwaba was assertive in her approach yet professional. She asked all the right questions. In the time above, she kept in touch with me via emails and telephone and did not hesitate to answer any of my questions. This tells me that she is not only very knowledgeable in her field but possesses that special "people" skills that so many operation advisors in many organisations lack. She has nailed that balance 100 percent. It was an absolute pleasure dealing with her. Thank you Onwaba :-) To me you are the "ambassador" for Momentum. You the reason I will tell people to switch to Momentum.

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Replies (1)
Momentum Insure
Momentum Insure's reply20 Apr 2022, 15:47
Official
Good afternoon Natalie.
What a beautiful compliment and thank you for choosing us!. We are so happy to hear that you have had the best service experience from Onwaba. Thank you for taking the time to share your experience with us and we will ensure to share him and his team.
Have a wonderful day!
Kind regards
Brenda