BK
Bianca K

1 reviews | Active since May 2015

07 May 2015, 12:45

Excellent Friendly Professional Service

My house was broken into on 22/04/2015. I called Momentum Insurance and a lady by the name of Ntakadzeni Netshisaulu answered the call. From the very first call to the finalisation of the claim, I only received efficient, professional assistance from her. I was kept up to date almost daily by email and sms with the progression of the repairs, the service providers appointed etc. and she followed up immediately to establish whether the services had in fact been provided when they were scheduled to be.<br> <br> I am most impressed by this level of service. Well done Ntakadzeni for your kind, friendly, professional assistance! It was a pleasure to deal with you.<br> <br> Regards<br> Bianca<br> <br> <br>

0
Replies (1)
Momentum Insure
Momentum Insure's reply07 May 2015, 13:53
Official
Hello Bianca Killian,

Thank you for the delightful compliment about our Ntakadzeni.

She is indeed an extremely dedicated member of our team and for impressing you with such great service on your claim, I will ensure Ntakadzeni receives well-deserved recognition!

Kind Regards
Qhakazile
Customer Relations Team